Terms & Conditions

GENERAL

The use of this website is subject to these Terms and Conditions, which apply to all orders which you the customer place with us, Juniper & Blue Craft Emporium. Please read them carefully before placing an order. You may also find it helpful to print a copy for future reference. 

By placing an order on this website you accept and agree to be bound by these Terms and Conditions, our Privacy Policy and such other policies as you may be notified of from time to time, which together constitute the entire agreement between you and us. However, nothing in these Terms and Conditions affects your statutory rights, as a consumer or otherwise.
 
To fulfil our obligations to you under these Terms and Conditions we will communicate with you by e-mail and by posting notices on the website. You agree to receive communications from us electronically and that electronic communications will satisfy any legal requirement for communications in writing.
 
This website uses cookies to monitor browsing preferences, improve the site and deliver a better service. For information regarding our Privacy Policy and security issues see our Privacy and Security page.
 
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
 
We have made every effort to display the colours, specifications and dimensions of items on this website as accurately as possible. The colours you see will depend on the resolution of your monitor; we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the item delivered. We may from time to time vary the dimensions, specifications and quantities of items displayed on our website without prior notice.
 
Many of our items are artisan produced, made by hand or go through a long manufacturing process and some are made from natural materials. Supplies may therefore sometimes be disrupted by circumstances beyond our control. We do everything reasonably possible to make sure you are not disappointed, but we must make it clear that everything on our website is offered for sale subject to availability. If for any reason the items you ordered are no longer available, we will contact you using the contact details you supplied when placing your order and either offer you an alternative item of equivalent quality and price, if this is possible, or cancel the item from your order and give you a full refund in respect of that item. If we are unable to contact you or do not receive a response from you, we will process any remaining items on you order and refund you for the items we are unable to supply.
 
For information regarding deliveries of goods, cancellation of orders and return of goods ordered see our Deliveries and Returns page. If you are outside the UK, please see our Overseas Customers page regarding the costs of postage or carriage of your orders.
 
Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
 
This website may contain links to other websites, for your information or convenience. This does not mean we endorse or accept responsibility for the content of such sites. See our Privacy and Security page.
 
Your use of this website and any dispute that may arise out of such use is subject to the laws of England and Wales.
 
 
COPYRIGHT
 
This website contains material which is owned by or licensed to us for our use. This material includes, but is not limited to, design, layout, style, appearance and graphics. Reproduction is prohibited other than with our express written permission or in accordance with the copyright notice, which forms part of these Terms and Conditions.
 
All trade-marks reproduced in this website which are not the property of, or licensed to, Juniper & Blue Craft Emporium are acknowledged on the site.
 
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
 
 
REGISTRATION AND YOUR PROFILE
 
If you choose to register with us to purchase items through this website, you are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorised access to your profile. You agree to accept responsibility for all activities that occur under your username and password. Please inform us immediately if you have reason to believe they have become known to someone else or are likely to be used in an unauthorised manner.
 
You are responsible for ensuring that the details you provide us with on registration are correct and complete and you should inform us immediately of any changes to those details. You can access and update your registration details using the Login area of the website. We reserve the right to refuse access to the website, terminate accounts, remove or edit content or cancel orders at our discretion. If we cancel an order it will be without charge to you.
 
     
CONTRACT, PRICES AND PAYMENT
 
When you place an order to purchase items through this website, you make an offer to us to purchase those items. We will confirm receipt of your order by sending you an e-mail summarising the details of your order (“Order Confirmation”). Your order is only accepted when we send you an e-mail confirming that we have dispatched the items in your order to you (“Dispatch Confirmation”).
 
Unless otherwise agreed in writing, products are invoiced in GBP sterling prevailing at the time you place your order. Prices displayed on the website include Value Added Tax charged at the current rate, but exclude any customs duties or other local taxes. Delivery is charged extra unless otherwise advised. Please see our Deliveries and Returns page for details.
 
Although we try to ensure that all prices on the website are accurate, errors may occur. If we discover an error in the prices of items you have ordered we will contact you about this as soon as practicable. You will have the option of either re-confirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item(s) as cancelled.
 
You may pay for the items you order online by supplying your credit or debit card details on the secure online order form. We accept most major credit and debit cards (Visa, MasterCard and Switch). We regret that we cannot accept cheques, gift vouchers or cash as payment online.
 
When you place your order, our system automatically asks your card issuer for authorisation for the amount due. If we receive a valid authorisation, your card issuer will hold this value expecting a charge from us, but receipt of your card details and debit of payments does not constitute acceptance of your order. (This only happens when we send the “Dispatch Confirmation”, as explained above.)
 
Please do not send us payment information by e-mail, as we cannot guarantee the security of data you send us by this method. For details of the security measures we employ please see our Privacy and Security page. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us with when placing an order.